If you’ve taken a look at the ‘about us’ page, you’ll have realised we do a lot of things in our business a little bit differently from anyone else. The bit where we really stand out though is how we relate to our customers and how they can contact us.
Our 24/7/365 service is exactly what it says.
Telecoms companies generally have a very bad reputation in terms of how they interact with their customers; we’ve worked extremely hard to turn this on it’s head and provide the absolute best possible level of service in any industry.
If any of our customers need to contact us, anytime. They can. Literally anytime, anyday. Customers are absolutely and completely the most important part of our business; we are delighted to speak to them always.
Whilst we have grown enormously in the last few years, our customer service and support teams have always grown to keep up with the number of customers and their varied requirements – and they always will.